Shipping & Delivery Policy

At ASTRO RISHI RAHUL, we are committed to delivering your authentic rudraksha, malas, yantras, and spiritual items safely and promptly. This Shipping & Delivery Policy explains how physical orders are processed, packaged, dispatched, and delivered.

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1. Order Processing & Dispatch Timelines

Each physical product undergoes quality verification and, where requested, sacred Vedic energization (Prana Pratishtha ritual) before shipment.

• Processing Time: Orders are typically processed and dispatched within 1-3 Business Days from the date of payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

2. Estimated Delivery Timelines

Delivery timelines depend on your shipping location and local logistics coverage:

• Domestic Deliveries (Within India): Estimated delivery time is 4-7 Business Days following dispatch.
• International Deliveries: Estimated delivery time is 10-15 Business Days depending on customs clearance and destination country.

3. Shipping Charges

Shipping charges are calculated at checkout based on package weight, destination pincode/country, and selected delivery mode.

• Standard Shipping: Charges as calculated during checkout (Free delivery on orders above ₹1,999 within India).
• Any applicable customs duties, import taxes, or local clearance fees for international orders are the sole responsibility of the customer.

4. Order Tracking

Once your package is handed over to our courier partner, a shipment confirmation containing a unique Tracking Number and courier tracking link will be sent to your registered email and mobile number via SMS/WhatsApp. You can also monitor your shipment live using our Track Order page.

5. Incorrect Address & Delivery Attempts

To ensure timely delivery, please double-check your delivery address, landmark, and contact phone number during checkout.

• Our delivery partners will make up to 2-3 delivery attempts at the specified address.
• If a package is returned to us due to an incorrect/incomplete address, unreachable contact number, or refusal to accept delivery, re-shipping charges will apply to dispatch the package again.

6. Shipment Delays & External Factors

While we strive to meet all delivery timelines, ASTRO RISHI RAHUL is not liable for unexpected delivery delays caused by external events beyond our control—such as severe weather, natural disasters, transport strikes, local lockdowns, festive rush, or courier operational bottlenecks.

7. Contact Shipping Support

If you have any questions regarding your shipment or delivery status, please contact our support team: